Privacy Policy

Effective Date: July 31, 2026

Velvet Rail ("Velvet Rail," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, join our mailing list, or interact with us.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Reservation details
  • Marketing preferences
  • Payment information (processed securely by third-party providers)
  • Information you voluntarily provide through forms, reservations, or communications

How We Use Your Information

We use your information to:

  • Process and manage reservations.
  • Communicate regarding reservations and events.
  • Send promotional emails, special offers, and event announcements.
  • Improve our services and customer experience.
  • Respond to inquiries and customer support requests.
  • Comply with applicable laws.

Email Marketing

If you choose to receive marketing communications, we may send you updates about upcoming events, promotions, and special offers.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that assist with reservations, payment processing, email marketing, website hosting, analytics, and business operations. These providers are contractually obligated to protect your information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize your experience.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

Third-Party Services

Our website and reservation platform may contain links to or integrate with third-party services. We are not responsible for the privacy practices of those third parties.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable law.

Contact Us

Velvet Rail
505 Main Street
Houston, TX 77002

Email: info@velvetrailhtx.com

Last Updated: July 31, 2026